T-Cell’s line of own-brand Android smartphones added its newest members, the Revvl 7 and Revvl 7 Professional, just a few weeks in the past. And whereas the Revvl 7 remains to be safely on sale at TMo stores and third social gathering companions, the identical cannot be mentioned for the Revvl 7 Professional.
This system has now been recalled by T-Cell from all of its shops and retail companions. It is not on sale anymore. It is a somewhat unprecedented transfer, particularly for the reason that service hasn’t introduced a purpose for the recall.
As an alternative, all we have now to go by is the leaked memo you possibly can see above, via which the magenta service is informing its companions that they need to instantly return all Revvl 7 Professional items they might nonetheless have, together with demos.
This transfer is seemingly executed with a view to “maintain our high-quality standards”, T-Cell says with out going into any extra particulars. The service is “proactively recovering the current units” in its companions’ stock. This doesn’t suggest the cellphone has been discontinued, nevertheless. TMo says it is “working to make more Revvl 7 Pro inventory available soon to allow sales to resume quickly”.
The directions say to mark the gadgets as “customer unhappy” within the system, however that is most certainly simply because the system could not have a extra related choice offered.
Whereas it is unclear why that is taking place, just a few staff have reported that the Revvl 7 Professional’s Cellphone app is consistently crashing on many items, and that will positive qualify as a purpose for such a recall. In spite of everything, if you cannot make calls, a cellphone loses certainly one of its most necessary options.
Regardless of the case, T-Cell also needs to formally inform those that have already bought a Revvl 7 Professional about what is going on on – and if the flaw it found in these items is just not fixable through a software program replace, then it ought to subject an official recall from clients as properly.
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