Only a few months after debuting an all-new cellular app for controlling its audio merchandise, Sonos is contemplating bringing again the earlier model of the app following quite a few consumer complaints, studies The Verge.
Whereas Sonos has been working to deal with a lot of lacking options and points with the brand new app and has laid out a timeline to maintain customers up to date on the corporate’s progress, The Verge studies that “discussions high up within Sonos” have centered round probably providing the previous app as an interim answer.
Letting prospects fall again to the older software program might ease their frustrations and cut back a minimum of a number of the strain on Sonos to rectify each difficulty with the brand new app. At the very least for now, the redesigned model is all that’s accessible, which makes it not possible for some prospects to keep away from its flaws.
Simply final week, Sonos CEO Patrick Spence revealed on the corporate’s earnings name that it is going to be delaying two upcoming product launches as a consequence of “challenges with our new app.” Whereas Spence didn’t determine the merchandise in query, one in every of them is prone to be the successor to the corporate’s flagship Arc soundbar.
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