Widespread audio firm Sonos not too long ago up to date its U.S. privateness coverage to make a small however notable change that seemingly places buyer knowledge in danger. As famous by Louis Rossmann (by way of The Verge), the brand new Sonos privateness coverage removes a line about not promoting buyer knowledge.
Within the 2023 model of its privateness coverage, Sonos had this sentence: “We do not and will not sell your personal data to third parties.” The assertion has been faraway from the 2024 model of the privateness coverage in the US, although it’s nonetheless current in privateness insurance policies in different international locations.
The change to the privateness coverage has sparked commentary on Reddit from Sonos clients who’ve develop into more and more sad with the corporate in current months. Again in Could, Sonos rolled out a brand new app design that has been extensively criticized for lacking an extended record of options like enhancing a tune queue, managing playlists, shuffling a music library, and extra.
Sonos customers already sad with the app modifications really feel that the privateness coverage replace is one other nail within the coffin for Sonos. From Reddit person RemarkableAgent1350:
What is occurring at Sonos? This hurts to learn, particularly after all of the app drama – and from an organization that I beloved. This simply could be the straw that broke the camel’s again, so to talk. I feel I am carried out with Sonos.
The elimination of that line from the privateness coverage doesn’t suggest Sonos is certainly promoting buyer knowledge, and the corporate has not responded queries about what the change means as of but.
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