Sonos CEO Patrick Spence right this moment penned a weblog publish on the Sonos web site apologizing for the controversial Sonos app redesign and promising ongoing updates all year long.
Spence stated that bettering the app for patrons is the corporate’s primary precedence, and he defined that addressing bugs that got here up within the new app delayed the introduction of further options.
We all know that too a lot of you might have skilled vital issues with our new app which rolled out on Could 7, and I need to start by personally apologizing for disappointing you. There is not an worker at Sonos who is not pained by having allow you to down, and I guarantee you that fixing the app for all of our prospects and companions has been and continues to be our primary precedence.
Spence shared a top level view of future characteristic plans, with Sonos planning to push updates on a bi-weekly foundation. Alarms are set to be addressed in September, with edit mode for playlists and the queue coming in September or October.
July and August:
- Bettering the soundness when including new merchandise
- Implementing Music Library configuration, browse, search, and play
August and September:
- Bettering Quantity responsiveness
- Person interface enhancements primarily based on buyer suggestions
- Bettering total system stability and error dealing with
September:
- Bettering Alarm consistency and reliability
September and October:
- Restoring edit mode for Playlists and the Queue
- Bettering performance in settings
Spence says that Sonos is working arduous to earn again buyer belief by means of the continuous app enhancements.
Sonos in Could launched its redesigned app with customizable dwelling display and a extra customized listening service. Sonos prospects rapidly discovered that the app lacked a number of key options, and suffered from a number of bugs. Complaints throughout social media referred to as the app a “step back” for eradicating playlist administration, alarms, and different options.
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